All products sold by Quantum Technology on the qtmemory.com website are backed by a 30 Day Money Back Guarantee.

All returns require that a Return Merchandise Authorization – RMA, be obtained prior to returning any item for a refund. DOA, defective and incorrectly fulfilled orders that are returned for a refund will receive a 100% refund. Non Defective returns are subject to 15% restocking fee.

Our Money Back Guarantee does not apply to improperly handled, user-damaged merchandise.Quantum Technology will also reimburse return shipping costs when at fault for any reason leading to a return for refund. All refunds are processed to the original account from which payment was made unless otherwise specified.

To obtain an RMA number and/or for further information regarding returns for refund you may contact our Customer Service Department 6 days a week at 404-935-4048 9am-7pm EST.