Quantum Technology offers a 100% Satisfaction Guarantee on every product we sell and every transaction we process so you may Rest Assured that you will not be dissappointed with our Products or Services in any way. You can and should expect World-Class Customer Service when dealing with Quantum Technology. You may direct any Special-Handling situations to our Customer Service Director at svc@qtmemory.com for a quick resolution 100% Guaranteed to be to your Satisfaction.